Question 1

When will I get my Order ?

Accepted Answer

Orders are typically dispatched within 1–3 business days. 
If you are in south India you can expect it within 2–5 business days.
If you are in other parts of India you can expect it within 5-8 business days. 
You will get a tracking link through mail as soon as your order is shipped.
If you need it sooner, let me know and I will do it.

Question 2

Can I add MY photo or message to the custom gift ?

Accepted Answer

OF COURSE ! Every custom gift is made just for you, featuring your photos and personal message. Simply place your order, and I’ll reach out to gather the details and make it truly special

Question 3

I want to order, but will you post it on social media?

Accepted Answer

I love sharing the pieces I create on social media, but your privacy is always my priority. I only post custom orders with your permission, no exceptions. As few custom gifts include your personal photos or heartfelt messages, I completely understand if you'd prefer to keep it private. Just let me know, and I’ll keep it off social media. Your comfort and trust mean the world to me.

Question 4

I entered the wrong shipping address, what should I do?

Accepted Answer

No worries, mistakes happen! If you realize there’s an error in your shipping address, please reach out to me as soon as you can  at calliartrish@gmail.com. I’ll do my best to update it as long as your order hasn’t been shipped yet. If your package has already been sent, I’m unfortunately not able to reroute or replace it, since I rely on the information you provided at checkout. I truly appreciate your understanding, and if you need help placing a new order, I’m happy to assist however I can.

Question 5

Can I return, exchange or get a refund ?

Accepted Answer

At Calli Artrish, each item is thoughtfully designed, personalized, and crafted just for you. Due to the custom nature of our products, we do not accept returns, exchanges, or offer refunds once an order has been placed.

Please double-check your order before checkout. If your item arrives damaged or there’s a mistake on our end, email calliartrish@gmail.com within 24 hours of delivery with your order number and clear unboxing photos/videos. We’ll do our best to make it right. Thank you for supporting handcrafted, heart-filled work.

FAQ

When will I get my Order ?

Can I add MY photo or message to the custom gift ?

I want to order, but will you post it on social media?

I entered the wrong shipping address, what should I do?

Can I return, exchange or get a refund ?